Returns
We hope that you are 100% satisfied with your purchase. If you would like to return a product for any reason, please do so within 30 days of purchase for a full refund minus shipping charges. Buyer is responsible for return shipping.
Our Address:
Specialized Carriers & Rigging Association
5870 Trinity Parkway
Suite 200
Centreville, VA 20120
Damaged Product During Shipping
All packages shipped
from the SC&RA are inspected prior to shipment. However, from time
to time, damage during shipping may occur. Packages that are obviously
damaged should be refused upon original delivery attempt. If the package
is accepted, then any damage should be noted on the carrier delivery
record prior to the driver leaving your premises. Any hidden or internal
damage to any product must be reported to SC&RA at (703) 698-0291
or [email protected] within the first 7 days of receipt. Please save the
product, the shipping carton and all packaging. SC&RA will ship the
product again for no extra charge once the damaged product is returned
to SC&RA within this time period will be deemed an acceptance of the
product, and standard return policies will apply.